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5 Ways to Save Time During Conference Calls

Published: February 28, 2006

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If you have ever tried to explain a written document to someone who can’t see the document, then you know the meaning of the word frustration. And if you have ever tried to give a presentation while others on a conference call are still dawdling around opening up your slides, I’m sure you felt like I did: There has got to be a better way!

Valuable time is wasted during conference calls when people aren’t working together. Fortunately, there is a simple fix that anyone with Microsoft Windows can use to get things back on track: Windows NetMeeting. I use this product several times a week for everything from presentations to group chats to collaborative editing of documents. Working with people literally around the world, we can quickly pool resources to make our conference calls fast, productive, and even a tiny bit fun.

Published: February 28, 2006

* *

Related Links
* *

If you have ever tried to explain a written document to someone who can’t see the document, then you know the meaning of the word frustration. And if you have ever tried to give a presentation while others on a conference call are still dawdling around opening up your slides, I’m sure you felt like I did: There has got to be a better way!

Valuable time is wasted during conference calls when people aren’t working together. Fortunately, there is a simple fix that anyone with Microsoft Windows can use to get things back on track: Windows NetMeeting. I use this product several times a week for everything from presentations to group chats to collaborative editing of documents. Working with people literally around the world, we can quickly pool resources to make our conference calls fast, productive, and even a tiny bit fun.

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NetMeeting at a glance NetMeeting at a glance

NetMeeting at a glance

NetMeeting is a complete Internet conferencing solution for all Windows users. Using a simple IP address, it offers data conferencing, text chat, whiteboard, file transfer, and even audio and video capabilities.

These capabilities allow you to collaborate and share information between two or more meeting participants in real-time. The information can come directly from applications and files on your computer as other participants watch your movements, or you can send files to them using the binary file transfer capability. The features I have found most useful in business settings are the data conferencing and whiteboard capabilities, which are explained in more detail below.

The best part about NetMeeting is that it’s free and available to Windows users anywhere. NetMeeting 3 is included in Windows 2000 and Windows XP. You can also download NetMeeting. Once you complete the simple registration process (which can be done in just minutes), you’re ready to use it.

To start using NetMeeting

1. On the Start menu, click Run.

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1. Collaborate with shared files

NetMeeting calls are most often launched because multiple participants need to see a file at the same time and review it. If you mail the file, you spend precious time waiting for others to receive it, open it, review it, and then—by the time one person makes a change—you have to resend the whole thing again for group review.

Sharing files online so everyone can see changes as they are being made is a huge timesaver. This is probably the most common use of NetMeeting today. Once a file is shared on a participant’s desktop, anyone on the call can see it as well as see in real-time the changes being made to the file. You can either display individual programs or share your entire desktop so you can easily jump from one program to another.

Image of the NetMeeting Sharing window

In NetMeeting, you can share specific programs or your entire desktop with the click of a button.

When you select the Sharing feature, a new window pops open for others on the call. This allows them to distinguish between your shared programs and programs on their own desktop.

Multiple users can share programs at the same time, although only one person can work within a shared program at a time. For example, when I am working remotely on a presentation with several people, more than one may have source documents to share. Multiple users sharing programs at the same time gives each person in the conference the opportunity to flip quickly between windows to see various documents and then decide what should be included in the presentation.

A sample PowerPoint presentation shared in NetMeeting, with its owner's name highlighted in the top of the window

A shared window will clearly name the owner at the top of the window.

To share a program

1. On the Tools menu, click Sharing.

When you are ready to stop sharing your program(s), simply open the Sharing-Programs window and select Unshare or Unshare All. Click Close.

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2. Allow others to control your files

Giving up control isn’t always easy in life, but in NetMeeting it’s pretty simple. If someone else on the call needs to make adjustments to your shared file during the call, it’s a quick process.

To allow another person control of your program

1. On the Tools menu, click Sharing.

To request control of another person’s program

1. In the shared program window, on the Control menu, click Request Control.

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3. Chat behind the scenes

Want to gossip, er, chat with others during the conference call? To help move a meeting along, it’s sometimes necessary to chat with others while a presenter is speaking. It’s not always feasible, however, to interrupt during the presentation. Or perhaps you don’t want everyone on the call to hear your comment. That’s where NetMeeting’s Chat feature can come in handy.

Using the chat mode in NetMeeting, you have several options. You can:

Send text messages to another individual during the conference call.
Start a group chat during the call. This option is useful, for example, when the conference leader wants to consolidate questions for a presenter. Participants can send questions into the chat and the conference leader can decide which ones to ask the presenter.
Send a private message to another person during a group chat session.

To open a chat

On the Tools menu, click Chat.
When the Chat opens, in Message, type the message you want to send.
In the Send To box, make your selection. Note: Everyone in Chat is the default; if you want to send a message to a specific individual, then highlight the name in the main NetMeeting window and it will appear in the Send To list in the Chat window.
Click Send Message.

Image of the NetMeeting Chat window, with Send To options emphasized

You can chat privately or to a group within the same chat window.

You can use all the chat modes at the same time, by the way. For example, if you are in a group chat, highlighting a single person’s name and sending a message to that person only will appear as a private message and no one else will be the wiser. Careful, though! Private chatting can be dangerous if you forget to highlight that name.

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4. Get on the same page using the Whiteboard

Have you ever been in a meeting where people were arguing over something, only to realize after several wasted minutes that they actually all agreed from the beginning? Often, communication can be improved in any meeting by drawing a few visuals to ensure that everyone is on the same page. Most meeting rooms have a large whiteboard or easel just for that purpose.

The Whiteboard feature in NetMeeting gives you a mini drawing program that allows you to create visual concepts with everyone on the phone watching. In this way, you can collaborate in real-time using graphics. A text box feature lets you add participant comments wherever you want on the whiteboard, and a variety of basic drawing elements allow you to create simple drawings in seconds. You can also cut, copy, and paste information from any Windows-based application into the Whiteboard. Plus, you can save Whiteboard contents for reuse or reference.

Sample of the NetMeeting Whiteboard

The Whiteboard allows you to visually explain a concept during a conference call.

To open the Whiteboard

On the Tools menu, click Whiteboard.
When the Whiteboard opens, use the drawing tools on the left as desired.

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5. Transfer files with ease

If at some point during your conference call you decide to transfer a particular file to other conference participants, you don’t have to send an e-mail message. Instead, you can send it using NetMeeting. The benefit to transferring files this way is that you don’t run into any mailbox limits or delays, and you don’t need e-mail addresses.

To transfer files using NetMeeting

On the Tools menu, click File Transfer.
In the File Transfer window, a list of meeting participant names will appear. Click Add File and select the files you want to send.
Click the name(s) of the people you want to receive the file. You can click All to send it to everyone in the meeting.
Click Send All.

Image of the NetMeeting File Transfer window

Don’t have time to wait for e-mail? Just transfer files through NetMeeting. Easily send files to individuals or everyone, as well as view files others send to you.

NetMeeting has additional features that are worth checking out, but the ones highlighted here are the ones I use most often in day-to-day business. Try it out during your next conference call.



S.E. Slack S.E. Slack
S. E. Slack specializes in simplifying complex topics so the masses can both understand and apply difficult concepts. She is a co-author of Breakthrough Windows Vista: Find Your Favorite Features and Discover the Possibilities. She is currently writing CNET Do-It-Yourself Digital Home Office Projects. She has written five other books.
 

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